A few Sundays ago, my sister ordered a pizza and we took it over to my Grandma's for lunch. We got it from the place down the street, where we've been ordering from basically our entire lives. While chewing on garlic knots and flipping between postseason NFL and Asian cooking shows, the neon yellow flier scotch taped to the pizza box caught my attention.
Written in all caps was an essay penned by the owner of the pizzeria, let's call him, for argument's sake, Mike. So this pizza guy, Joe, I mean, Mike, wrote this essay and gave it out with all his a'pizzapies. And, like the side of a cereal box, I was compelled to read the entire thing while eating. Right off the bat Mike told me that "the first child born to me is ME." In bold. And italics. He told me that my inner child needed protection, and love, and that I was responsible for it. In fact, responsibility was a major theme of the pizza menu. I am also responsible for being abused, and for any diseases or tragedies that may fall my way. Fair enough. Mike told me, It is my life, I need to Love Myself, and then on Judgment Day, I will answer to God and...
That's when I realized my well-done half-pepperoni had come with a sermon. That's when Mike told me he planned for his 20 plus year institution to feed my soul as well as my body. I opened the flier, and there was an even longer, more personal essay, this one two pages, though thankfully he went easy on the capital letters. It was about how he watched his father-in-law rot and die in a hospital bed, and how that opened his eyes to the world of Born Again Christianity. At the end of the essay was his personal cell phone number, for questions and comments, obviously just an excuse to do more preaching. On the back were coupons for free soda with purchase of a chicken parm dinner or garden salad, good only 230-430PM, Sunday through Thursday, expires 2/28/2010, limit 2 per customer. Plus tax.
I'm not going to give people crap about their beliefs; usually, I don't even know what the hell I believe myself most of the time. And it's his business, he started it from the ground up and he has every right in the world to do with it what he pleases. If I owned a pizzeria I'd probably be handing out essays too, though they'd be more about why Hulk wasn't a bad movie and why Reservoir Dogs is better than Pulp Fiction. But, still, it was a little off-putting, seeing Jesus with my extra cheese. He took a risk, though in our neighborhood, I doubt too many are going to be that offended. Also, the nearest competition is Rey's, Staten Island's answer to the famous, original, correctly spelled franchise. So I doubt Mike has much to worry about. Especially on Judgment Day.
So what does this have to do with OTB? Well, really, I just couldn't believe what I was reading and didn't know where else to tell as many people as possible, but luckily there is a connection. The day before I saw the flier, the day before Mike actually made my sister sit down and read it while he watched her while the pizza was baking, I actually saw Mike at work. Betting on horses. And it wasn't the first time. Or the eleventh. I think I've made it clear that not every customer is a low-life degenerate. But still. It makes me wonder why someone who has found inner peace, has accepted his station in life and put everything in God's hands, would feel the need to make a few extra bucks on the side with the Number 3 horse at Freehold. Maybe I'm over analyzing. Maybe I just don't get it. Maybe he's winning every single race and I need to reconnect my inner child with Jesus ASAP. Or maybe I should just let it be. Where else am I gonna order out from, Rey's?
Thursday, January 28, 2010
Saturday, August 29, 2009
The Meat Thief
The Meat Thief is a customer from one of the Staten Island branches. He's a benign white guy in his 60s, maybe even his 70s, his hair's all white and he's got a distinguished mustache. He looks like someone who might get pissed because you're taking too long at a golf course. And he steals meat.
If you've never been to Staten Island, you'll know you're there when you see a gigantic supermarket on every other corner, like they were Starbucks. Yeah, most suburbs are the same, but the Island puts everywhere else to shame. I think it's like four supermarkets per capita or something, I haven't checked since the last census. Anyway, there's a lot of supermarkets, and around this OTB there's several in walking distance. The Meat Thief goes to these supermarkets, and steals meat, and then sells it to people at half price, making a pretty decent profit for himself. This isn't a once in a blue moon type of a deal either, it's practically every day.
Obviously a large source of his clientele can be found at the OTB, but he also makes a good deal from us, the clerks. Don't judge, times are tough. We've actually become such good customers that he's upped his service, I mean the guy really knows how to run a business. He's gotten comfortable enough at his post-retirement profession that he actually takes grocery lists his customers write out as if they were just going shopping themselves. He'll go up and down the aisles, list in hand, picking the shelves for the right products. I think he uses those canvas bags that save the environment, and just doesn't take everything out at check-out, but I haven't bothered to ask. Frankly, the mystery is part of the appeal, at least for me.
Those aren't the only upgrades in service the Meat Thief's been innovating. He'll go to specific places known for their choice cuts, personally-tailored from the customer's list. He's also been expanding into non-food items, like razor blades, deodorant, and school supplies. And, perhaps best of all, he gives recipes and cooking tips with the meat, free of charge. That's salesmanship.
Now, yes, stealing is wrong, it's even one of the Ten. But society's pretty messed up these days and it's becoming a struggle just to get by. And it's an even bigger struggle to get some cheap filet mignon, so give us a fucking break. Obviously saying the supermarkets are giant soulless corporations that won't miss a handful of stolen meats is just rationalizing, but, let's face it, supermarkets are just giant soulless corporations that probably won't miss a handful of stolen meats. The Meat Thief is a revolutionary; at OTB, he's our Che Guevara.
At least he was. Thing is, the Meat Thief's been missing the last two weeks. He might be on summer vacation with the grandkids, but he's a friendly, chatty guy, and it seems odd he wouldn't have mentioned this earlier. A lot of the folks at the OTB seem to think he finally got caught red-meat-handed, and is rotting in some cell somewhere, like a guido Nelson Mandela. Maybe this was how it was destined to be from the start, and we just chose to deny the fundamental truths of the situation. But he also had a bad heart, so maybe he's just dead.
If you've never been to Staten Island, you'll know you're there when you see a gigantic supermarket on every other corner, like they were Starbucks. Yeah, most suburbs are the same, but the Island puts everywhere else to shame. I think it's like four supermarkets per capita or something, I haven't checked since the last census. Anyway, there's a lot of supermarkets, and around this OTB there's several in walking distance. The Meat Thief goes to these supermarkets, and steals meat, and then sells it to people at half price, making a pretty decent profit for himself. This isn't a once in a blue moon type of a deal either, it's practically every day.
Obviously a large source of his clientele can be found at the OTB, but he also makes a good deal from us, the clerks. Don't judge, times are tough. We've actually become such good customers that he's upped his service, I mean the guy really knows how to run a business. He's gotten comfortable enough at his post-retirement profession that he actually takes grocery lists his customers write out as if they were just going shopping themselves. He'll go up and down the aisles, list in hand, picking the shelves for the right products. I think he uses those canvas bags that save the environment, and just doesn't take everything out at check-out, but I haven't bothered to ask. Frankly, the mystery is part of the appeal, at least for me.
Those aren't the only upgrades in service the Meat Thief's been innovating. He'll go to specific places known for their choice cuts, personally-tailored from the customer's list. He's also been expanding into non-food items, like razor blades, deodorant, and school supplies. And, perhaps best of all, he gives recipes and cooking tips with the meat, free of charge. That's salesmanship.
Now, yes, stealing is wrong, it's even one of the Ten. But society's pretty messed up these days and it's becoming a struggle just to get by. And it's an even bigger struggle to get some cheap filet mignon, so give us a fucking break. Obviously saying the supermarkets are giant soulless corporations that won't miss a handful of stolen meats is just rationalizing, but, let's face it, supermarkets are just giant soulless corporations that probably won't miss a handful of stolen meats. The Meat Thief is a revolutionary; at OTB, he's our Che Guevara.
At least he was. Thing is, the Meat Thief's been missing the last two weeks. He might be on summer vacation with the grandkids, but he's a friendly, chatty guy, and it seems odd he wouldn't have mentioned this earlier. A lot of the folks at the OTB seem to think he finally got caught red-meat-handed, and is rotting in some cell somewhere, like a guido Nelson Mandela. Maybe this was how it was destined to be from the start, and we just chose to deny the fundamental truths of the situation. But he also had a bad heart, so maybe he's just dead.
Tuesday, July 7, 2009
The Fourth
I hope you all had a fun Fourth of July. I didn't.
Originally I was going to work a short shift near my home, then head out to a barbecue, but at the last minute I was called to do a double shift in the city. This sort of thing happens. OTB is actually open 362 days a year, the only three excluded being Christmas, Easter, and of course, Palm Sunday. On the bottom of the totem pole, I'm expected to work all major holidays, and even those with seniority find it hard to get out of it. The reasoning behind this is that since everyone else has off, they're free to come and bet, and we'll actually be busier than normal. So far, this has yet to be proven in one way or the other. Some holidays it's completely dead, some holidays it's about the same, and some days it is actually a little busier. Once in a while a lot busier.
The worst was Thanksgiving when I had to work on 38th street... literally on the Macy's parade route. It took me a half hour to navigate through the crowd, illegally duck under police barricades, and talk my way past a few mounted officers so I could get access to the building. I wasn't surprised when I got there that two dozen customers were already inside, seemingly unfazed by the mass of people and obstacles blocking them from the race at Penn National. To top it off, I had to sit in front of a load-bearing pillar, blocking my otherwise perfect second-story view of the parade. All morning I would see only glimpses of Garfield's ear or Spongebob's Squarepants, possibly the biggest float tease of all time.
For the day half of my double shift this weekend, I was put in the high rollers' room, their own personal bet-puncher. It was just four of them, but they spent, won and lost more than everyone else downstairs combined, and tipped me more than I've made maybe all year. They had their own fancy room upstairs, and were allowed to have food delivered in, kind enough to give me their leftover fries and Haagen Dazs. They only played one or two tracks, and barely seemed like they enjoyed themselves, though they definitely weren't half-assing it. They had the tracks on speed-dial on their cells, calling the numbers to find out which jockeys had switched horses and other details that to most people (even bettors) wouldn't matter. One of the guys had a Puerto Rican girl who was definitely younger than me, maybe too young, who didn't speak a word of English. I don't think she was a hooker, I think it was more of a sugar-daddy relationship. She drank a six pack of coronas by herself (the guys didn't drink while they bet) and every once in a while when prompted would say "Uno" or "Ocho" and the guys would tell her those were terrible horses and that she didn't know how to bet. (Uno and Ocho ended up winning those races, the guys losing a few thousand altogether.) Another weird thing I noticed, sitting with my machine right in front of the bathroom, was that she took like three huge shits throughout the afternoon. Not sure what that was about. Don't really want to know.
So for the first time maybe ever, I didn't see a single firework the entire day. And, as expected, the night shift was dead and I didn't even need to be there. But that's how we do holidays at OTB, basically like how we do everything else: Lonely and miserable, with the occasional fat tip.
The only other lowlight of the weekend was this customer I've never seen before. He was in his fifties or sixties, your typical Staten Island Italian-American guy. He was nice enough, bullshitting about stuff he had absolutely no expertise in, throwing a few HowYouDoin's in for good measure. But for some reason he was wearing a sleeveless fishnet see-through shirt--yeah, that kind--and cutoff jeans that really, really cut off. It was quite possibly the most disturbing juxtaposition anyone could ever imagine. I don 't know if he wore them thinking that was the style, or was just trying to keep cool in the heat, or was given them as a gift by some cruel, cruel grandchild, but in any case, there were also what looked to be claw marks scratched through the back, and no answer will ever be as satisfactory as it needs to be.
Originally I was going to work a short shift near my home, then head out to a barbecue, but at the last minute I was called to do a double shift in the city. This sort of thing happens. OTB is actually open 362 days a year, the only three excluded being Christmas, Easter, and of course, Palm Sunday. On the bottom of the totem pole, I'm expected to work all major holidays, and even those with seniority find it hard to get out of it. The reasoning behind this is that since everyone else has off, they're free to come and bet, and we'll actually be busier than normal. So far, this has yet to be proven in one way or the other. Some holidays it's completely dead, some holidays it's about the same, and some days it is actually a little busier. Once in a while a lot busier.
The worst was Thanksgiving when I had to work on 38th street... literally on the Macy's parade route. It took me a half hour to navigate through the crowd, illegally duck under police barricades, and talk my way past a few mounted officers so I could get access to the building. I wasn't surprised when I got there that two dozen customers were already inside, seemingly unfazed by the mass of people and obstacles blocking them from the race at Penn National. To top it off, I had to sit in front of a load-bearing pillar, blocking my otherwise perfect second-story view of the parade. All morning I would see only glimpses of Garfield's ear or Spongebob's Squarepants, possibly the biggest float tease of all time.
For the day half of my double shift this weekend, I was put in the high rollers' room, their own personal bet-puncher. It was just four of them, but they spent, won and lost more than everyone else downstairs combined, and tipped me more than I've made maybe all year. They had their own fancy room upstairs, and were allowed to have food delivered in, kind enough to give me their leftover fries and Haagen Dazs. They only played one or two tracks, and barely seemed like they enjoyed themselves, though they definitely weren't half-assing it. They had the tracks on speed-dial on their cells, calling the numbers to find out which jockeys had switched horses and other details that to most people (even bettors) wouldn't matter. One of the guys had a Puerto Rican girl who was definitely younger than me, maybe too young, who didn't speak a word of English. I don't think she was a hooker, I think it was more of a sugar-daddy relationship. She drank a six pack of coronas by herself (the guys didn't drink while they bet) and every once in a while when prompted would say "Uno" or "Ocho" and the guys would tell her those were terrible horses and that she didn't know how to bet. (Uno and Ocho ended up winning those races, the guys losing a few thousand altogether.) Another weird thing I noticed, sitting with my machine right in front of the bathroom, was that she took like three huge shits throughout the afternoon. Not sure what that was about. Don't really want to know.
So for the first time maybe ever, I didn't see a single firework the entire day. And, as expected, the night shift was dead and I didn't even need to be there. But that's how we do holidays at OTB, basically like how we do everything else: Lonely and miserable, with the occasional fat tip.
The only other lowlight of the weekend was this customer I've never seen before. He was in his fifties or sixties, your typical Staten Island Italian-American guy. He was nice enough, bullshitting about stuff he had absolutely no expertise in, throwing a few HowYouDoin's in for good measure. But for some reason he was wearing a sleeveless fishnet see-through shirt--yeah, that kind--and cutoff jeans that really, really cut off. It was quite possibly the most disturbing juxtaposition anyone could ever imagine. I don 't know if he wore them thinking that was the style, or was just trying to keep cool in the heat, or was given them as a gift by some cruel, cruel grandchild, but in any case, there were also what looked to be claw marks scratched through the back, and no answer will ever be as satisfactory as it needs to be.
Monday, June 8, 2009
Bad Day
I've been busy.
Last week, I had a bad day. In the traditional sense of the term, where you wake up Irish, a son of Murphy, unwavering in your adherence to his Law. Tragedies, not so much. Just several tiny catastrophes, rocks just big enough to leave ripples, bouncing off each other and distorting your reflection in so many ways you can't even recognize yourself. A bad day. That's all.
This included my drawer being short fifty bucks, which is deducted from your paycheck. This typically means a customer was overpaid and didn't bother letting you know. Thanks guy.
I also accidentally locked my manager in the basement, forgot to go on break and complimented a co-worker on her weight loss only to find out that she's mad stressed and wasn't trying to lose weight and now she's all offended. Other little things, barely worth typing.
I'm not going to bother going into details. I just wanted to share my misery in the hopes that it spreads and earns some company. The tragedies I can handle. Maybe they're part of God's master plan, maybe they all do have silver linings. But the little things--the stubbed toes, the scratchy throats, the managers locked in the basement--how could they possibly fit into that Plan, what could their silver linings possibly be, what lessons could possibly be learned? They're just there to fucking annoy the shit out of you and that's what pisses me off the most. Fuck bad days.
Last week, I had a bad day. In the traditional sense of the term, where you wake up Irish, a son of Murphy, unwavering in your adherence to his Law. Tragedies, not so much. Just several tiny catastrophes, rocks just big enough to leave ripples, bouncing off each other and distorting your reflection in so many ways you can't even recognize yourself. A bad day. That's all.
This included my drawer being short fifty bucks, which is deducted from your paycheck. This typically means a customer was overpaid and didn't bother letting you know. Thanks guy.
I also accidentally locked my manager in the basement, forgot to go on break and complimented a co-worker on her weight loss only to find out that she's mad stressed and wasn't trying to lose weight and now she's all offended. Other little things, barely worth typing.
I'm not going to bother going into details. I just wanted to share my misery in the hopes that it spreads and earns some company. The tragedies I can handle. Maybe they're part of God's master plan, maybe they all do have silver linings. But the little things--the stubbed toes, the scratchy throats, the managers locked in the basement--how could they possibly fit into that Plan, what could their silver linings possibly be, what lessons could possibly be learned? They're just there to fucking annoy the shit out of you and that's what pisses me off the most. Fuck bad days.
Thursday, May 21, 2009
REPRINT: So you want to bet at OTB...
[In honor of my one year anniversary of writing this blog, the upcoming big race, and the fact that I'm too busy to write anything new leads to this reprint from last May]
The Belmont Stakes is coming up (Saturday, June 7) and Big Brown could become the first Triple Crown winner in decades, [actually now it's June 6 and Big Brown is dead... or not racing, one or the other...] so horse racing has been thrust in the spotlight even more so than the usual May. The Triple Crown (the Kentucky Derby, the Preekness and the Belmont Stakes) and to a lesser extent October's Breeders' Cup are the biggest races in the sport and they bring in hundreds of millions in bets. A lot of these bets, if not most, are from normal people like you and me, people who can't even be called casual bettors.
The one thing I don't wanna do with this blog is scare anyone away from coming to an OTB. In fact, I recommend it. Like I've said earlier, it's a human safari and there's an interesting culture to be observed. And while I wouldn't recommend getting out of the car and kicking a lion in the sack, I would recommend participating in this culture, even if just once. So this is for anyone thinking about going and betting the Belmont Stakes, and for anyone who isn't and should be.
And they can seem scary. Anything unfamiliar can really, but it doesn't help that there's outbursts of screaming and cursing and more angry Asians than the climax of The Deer Hunter. Usually it's more subdued, a constant rumbling of under-the-breath swears, kind of like putting all those angry pedestrians from Grand Theft Auto into one small room. And if you come on Derby day it's gonna be a lot more crowded than usual, with the regulars getting frustrated at the long lines. If you've got a regular behind you, he's going to sigh audibly, turn around and roll his eyes at whoever is paying attention to him (no one), sigh again but this time more of a grunt, and finally go 'Oh come on!' or 'We gonna bet here or what?' Ignore this. While the company sucks up to and wants to please these regulars for their constant income, you casual bettors give us most of our profit. Plus, he's just a lonely asshole and there's probably three hours to the big race anyway. He's not your problem, and don't let him deter you from betting.
And when I say betting, I mean like five bucks. Twenty most. Don't go crazy. You don't know what you're doing, first of all. Horse racing is one of the hardest things to gamble on--despite those carefully crafted odds, it's a crapshoot and you're probably not going to win much, especially in the long run. The thrill isn't winning it's hoping you're going to win in that intense two minutes of racing (that's why the sport has lasted so long--imagine compacting all the thrills of the Super Bowl into 100 seconds.) Some of you will stay after the race and bet a few more. Usually you're the winners of the big race and you think you're an undiscovered prodigy and are about to win thousands more. Usually you lose everything you won and then some and then go back to doing whatever you usually do on Saturday night.
Don't be afraid of us, the clerks, either. Derby days are exciting for us. We like to dress a little nicer than usual and we bring in big sandwiches and lasagna. It's refreshing to see new faces and new customers who don't hate us yet, and it's fun to talk down to you and feel special that we know so much more about something (anything) than you do. So usually we'll be on our best behavior, and very nice and helpful (despite it being one of the most intense and stressful work days for us.) It may seem a little complicated--all the different bets and combinations--but it's really pretty simple and you'd get the hang of it if you did it more than one afternoon. But we will walk you through it and make sure you get what you want and lose the way you're supposed to. Just don't come to the window and say "This is my first time." It's annoying. We know it is, we can see you coming a mile away. And I know you're just saying it so we don't think you're an idiot, but you all say it, every single one of you, to the point where my eye twitches when I hear you say it. Don't say it. It's been a long day.
Oh, and don't ask how much the bets come to. This is an interesting phenomenon. In almost every other commercial transaction, the customer will see how much they owe on the register screen, but the clerk will say it out loud anyway. Maybe because we have to do it a thousand times a shift, we don't do it. The register tells you how much you owe, but we never tell you out loud. The regulars know this and just look at the screen and pay (usually they've calculated it in their heads already.) But most new customers will just stare at me with a blank face, a twenty or a hundred dollar bill in their hand. It takes me a few seconds to realize this isn't a contest. You're waiting for me to tell you how much. It's right there on the screen, just read it. It's been a long day.
The Belmont Stakes is coming up (Saturday, June 7) and Big Brown could become the first Triple Crown winner in decades, [actually now it's June 6 and Big Brown is dead... or not racing, one or the other...] so horse racing has been thrust in the spotlight even more so than the usual May. The Triple Crown (the Kentucky Derby, the Preekness and the Belmont Stakes) and to a lesser extent October's Breeders' Cup are the biggest races in the sport and they bring in hundreds of millions in bets. A lot of these bets, if not most, are from normal people like you and me, people who can't even be called casual bettors.
The one thing I don't wanna do with this blog is scare anyone away from coming to an OTB. In fact, I recommend it. Like I've said earlier, it's a human safari and there's an interesting culture to be observed. And while I wouldn't recommend getting out of the car and kicking a lion in the sack, I would recommend participating in this culture, even if just once. So this is for anyone thinking about going and betting the Belmont Stakes, and for anyone who isn't and should be.
And they can seem scary. Anything unfamiliar can really, but it doesn't help that there's outbursts of screaming and cursing and more angry Asians than the climax of The Deer Hunter. Usually it's more subdued, a constant rumbling of under-the-breath swears, kind of like putting all those angry pedestrians from Grand Theft Auto into one small room. And if you come on Derby day it's gonna be a lot more crowded than usual, with the regulars getting frustrated at the long lines. If you've got a regular behind you, he's going to sigh audibly, turn around and roll his eyes at whoever is paying attention to him (no one), sigh again but this time more of a grunt, and finally go 'Oh come on!' or 'We gonna bet here or what?' Ignore this. While the company sucks up to and wants to please these regulars for their constant income, you casual bettors give us most of our profit. Plus, he's just a lonely asshole and there's probably three hours to the big race anyway. He's not your problem, and don't let him deter you from betting.
And when I say betting, I mean like five bucks. Twenty most. Don't go crazy. You don't know what you're doing, first of all. Horse racing is one of the hardest things to gamble on--despite those carefully crafted odds, it's a crapshoot and you're probably not going to win much, especially in the long run. The thrill isn't winning it's hoping you're going to win in that intense two minutes of racing (that's why the sport has lasted so long--imagine compacting all the thrills of the Super Bowl into 100 seconds.) Some of you will stay after the race and bet a few more. Usually you're the winners of the big race and you think you're an undiscovered prodigy and are about to win thousands more. Usually you lose everything you won and then some and then go back to doing whatever you usually do on Saturday night.
Don't be afraid of us, the clerks, either. Derby days are exciting for us. We like to dress a little nicer than usual and we bring in big sandwiches and lasagna. It's refreshing to see new faces and new customers who don't hate us yet, and it's fun to talk down to you and feel special that we know so much more about something (anything) than you do. So usually we'll be on our best behavior, and very nice and helpful (despite it being one of the most intense and stressful work days for us.) It may seem a little complicated--all the different bets and combinations--but it's really pretty simple and you'd get the hang of it if you did it more than one afternoon. But we will walk you through it and make sure you get what you want and lose the way you're supposed to. Just don't come to the window and say "This is my first time." It's annoying. We know it is, we can see you coming a mile away. And I know you're just saying it so we don't think you're an idiot, but you all say it, every single one of you, to the point where my eye twitches when I hear you say it. Don't say it. It's been a long day.
Oh, and don't ask how much the bets come to. This is an interesting phenomenon. In almost every other commercial transaction, the customer will see how much they owe on the register screen, but the clerk will say it out loud anyway. Maybe because we have to do it a thousand times a shift, we don't do it. The register tells you how much you owe, but we never tell you out loud. The regulars know this and just look at the screen and pay (usually they've calculated it in their heads already.) But most new customers will just stare at me with a blank face, a twenty or a hundred dollar bill in their hand. It takes me a few seconds to realize this isn't a contest. You're waiting for me to tell you how much. It's right there on the screen, just read it. It's been a long day.
Thursday, April 30, 2009
Monday, April 27, 2009
Punch-Out Plug
My latest entry in the Sports on a Stick Punch-Out feature, found here:
http://www.sportsonastick.com/index.php?option=com_content&view=article&id=299
http://www.sportsonastick.com/index.php?option=com_content&view=article&id=299
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